Benzinga | Dec 15, 2021 07:30AM EST

EXCLUSIVE: Healthcare Triangle, Inc. Reports Co Helped Sage Memorial Achieve A Successful And On-Time Go-Live Of Its MaaS EHR Platform

PLEASANTON, Calif., Nov. 15, 2021-- Healthcare Triangle's expertise and

experience in MEDITECH's Expanse/MaaS software helped Sage Memorial

accelerate their MaaS implementation and successful transition from paper and

free-text notes for nursing staff, enabling structured data assessments and

electronic care planning.

For decades, Arizona-based Sage Memorial, the first Native-managed private

comprehensive health care system in the country and the sole provider of

healthcare services for a community of approximately 23,000 people utilized the

MEDITECH MAGIC platform, but their configuration of MAGIC resulted in gaps in

integration and reliance on paper and hybrid workflows. Leadership began a

search for a new system. The MEDITECH MaaS Platform offered an efficient

implementation and cost-effective pricing on a modern technology platform.

Being 20+ years away from their last EHR implementation, Sage Memorial faced

a steep learning curve to adopting this new technology. They faced core

challenges, including a large discrepancy in features and functionality between

Sage's Legacy MEDITECH version and the new functionality of MaaS, lack of

implementation knowledge, and limited resourcing.

Sage needed a new EHR to meet the current healthcare requirements (i.e.,

electronic health documentation) and redesign/build processes to replace

ingrained, fragmented manual processes. They wanted to implement a system to

support future strategic initiatives, such as re-establishing surgical services and

leveraging the new EHR to capture discrete data and more easily report on

regulatory requirements.

HCTI guided the implementation of the electronic 837 claim format. HCTI led the

effort in coordinating between the Sage team, MEDITECH, and the claims

clearinghouse so that claim data could flow smoothly from one system to

another. HCTI consultants worked to bridge communications for Sage and

MEDITECH staff in understanding each other's needs and requirements. HCTI

also guided the Sage team to focus on implementing the features best suited for

their needs. HCTI assisted Sage in setting up and optimizing worklist

functionality, replacing paper reports previously required to manage and track

daily work. Healthcare Triangle worked closely with MEDITECH to set up and

demonstrate the optimum workflow in MaaS.

With the guidance of HCTI experienced consultants, Sage took advantage of

system functionality to automate key processes saving time and money. Some of

the key results achieved by Sage include:

More complete, accurate, and robust data and reporting

Ambulatory clinical build focused on efficiencies in documentation per

specialty helping to automate billing, improve documentation and

regulatory reporting requirements

Electronic surgical services configuration allowing for an easier operational

implementation when Sage begins providing surgical care

By leveraging the new electronic processes such as automated supply

chain management, improved document and record management,

centralized scheduling, CPOE, and documentation, Sage can access data

and reporting that was not previously available.

Reasons for Choosing HCTI

Expertise and experience with Expanse/MaaS software, industry

best practices, and implementation methodology

A strong understanding of project priorities and terminology

Experience with IHS unique requirements for documentation and

billing

Resources with experience in the MAGIC platform and conversion to

Expanse/MaaS

The trust that HCTI would truly help them for a great price

"HCTI was 'very cost-effective' compared to other options presented. With HCTI

team's expertise and dedication, Sage went live on time, successfully

transitioning multiple paper workflows. Sage continues to rely on HCTI's

expertise to improve the use of the system to its full potential." - Coronel Lopez,

Sage Project Manager.

About Healthcare Triangle, Inc. (HCTI)

Healthcare Triangle, Inc. based in Pleasanton, Calif., reinforces healthcare

progress through breakthrough technology and extensive industry knowledge

and expertise. We support healthcare organizations--including hospitals and

health systems and health plans--as well as pharma and life sciences

organizations, in their efforts to improve health outcomes. Healthcare Triangle

enables the rapid adoption of new technologies, data enlightenment, business

agility, and response to immediate business needs and competitive threats. The

highly regulated healthcare and life sciences industries rely on Healthcare

Triangle for expertise in digital transformation encompassing the cloud, security

and compliance, data lifecycle management, healthcare interoperability, and

clinical and business performance optimization. For more information, visit

HealthcareTriangle.com.

Visit www.healthcaretriangle.com for more information.

About Sage Memorial Hospital

Navajo Health Foundation -- Sage Memorial Hospital, Inc. is a private, non-profit

501(c)(3) corporation. It is the first Native-managed private comprehensive

health care system in the country, and has been managed since 1978 by an

independent, entirely Navajo Board of Directors. Sage Memorial Hospital is the

only Native American hospital to hold both a license from the Arizona

Department of Health Services and Accreditation from The Joint Commission.